The World in your pocket, finally demystified
Technology, finally explained — at your pace, on your terms.
EmpowerTech Academy helps real people feel confident using the technology they already own.
Big ideas, real impact.
EmpowerTech Academy provides practical, human-centered digital fluency education for communities, organizations, and the people they serve.
Founded by a telecommunications professional with over 15 years of industry experience, we go beyond basic device instruction to teach people how to use technology confidently and safely. Our programs focus on real-world skills—understanding what users can control, recognizing risk, and applying clear, repeatable frameworks such as scam-prevention protocols and password best practices. We partner with activity directors, community organizations, and enterprise clients to deliver structured, accessible training that reduces vulnerability, builds confidence, and supports independent, secure use of modern mobile technology. As a locally rooted, woman-owned business, we combine professional expertise with a people-first approach designed to work at both individual and organizational scale.
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EmpowerTech Academy was founded on more than fifteen years of hands-on experience in telecommunications, mobile technology, and customer education.
Our work spans major carriers, device manufacturers, and management roles within the industry, with direct experience supporting platforms such as Samsung and operating inside large carrier ecosystems.
With a background in broadcasting and communications, we understand not only how technology works, but how people experience it—how pressure, confusion, and misinformation affect decision-making.
This combination of technical expertise and communication psychology allows us to translate complex systems into clear, practical understanding for real people.
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We don’t teach technology the way manuals do—and we don’t teach it the way most online courses or tech tutorials do either. We don’t teach for the technology, and we don’t teach theory for theory’s sake.
We teach what’s real. That means clearly explaining what you can control, what you can’t, and how to confidently handle both. Instead of forcing people to adapt to rigid systems or hidden rules, we help technology bend to fit the user.
Our goal is simple: give people the confidence and clarity they need to use their devices competently, comfortably, and even enjoyably—without fear, pressure, or overwhelm.
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We work with people at every skill level, from complete beginners to experienced users who want better results from their technology.
Our services support individuals, families, community groups, and organizations who want clearer understanding, safer practices, and more confidence using their devices.
We specialize in mobile telecommunications technology, including smartphones, tablets, and wearable devices.
In addition to individual instruction, we offer business-specific classes for enterprise clients, available as single-day or two-day sessions.
We also provide on-site solutions for communities, organizations, and activity programs where mobility or access may be a challenge, making technology education available wherever it’s needed.
Our Services
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For individuals who want confidence—not confusion.
If you’ve ever thought “I should know this by now”, this is where that stops.
We help everyday people:
Understand smartphones, computers, and tablets without jargon
Organize files, photos, email, and accounts so nothing feels lost
Use AI tools safely and confidently—without needing to be “technical”
Recover from mistakes instead of panicking when something goes wrong
This isn’t IT training.
It’s digital independence. -
For organizations tired of guessing, duct-taping, and overpaying.
Most workplaces don’t have a skills problem—they have a systems problem.
We train teams to:
Understand how their digital tools connect (and where they break)
Reduce errors, downtime, and tech-related anxiety
Use AI responsibly for productivity, documentation, and communication
Build shared standards instead of one “tech-savvy” employee carrying everything
Results:
Fewer interruptions
Faster onboarding
More confident employees
Less reliance on emergency IT fixes
This training scales from small teams to full departments.
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For businesses that want strategy—not constant posting panic.
Social media isn’t about “being everywhere.”
It’s about understanding the ecosystem.We teach:
How platforms actually work—and what they reward
How branding, content, and visibility connect
How to build sustainable posting systems that don’t burn people out
How to support in-house teams instead of outsourcing blindly
Optional ongoing support includes:
Strategy reviews
Content systems setup
Platform education for staff
Light execution assistance (without agency bloat)
This is training first. Support second. Control always.
Our
company ethos
EmpowerTech Academy exists to make modern technology feel understandable, usable, and human again.
We believe digital confidence isn’t about memorizing steps or chasing the latest tools—it’s about understanding how technology actually works, why it behaves the way it does, and how to stay in control as it changes. Too often, people are made to feel behind, rushed, or dependent when technology doesn’t behave as expected. We think that’s a systems problem, not a personal failure.
Our approach is practical, patient, and grounded in real-world use. We teach people how to think through technology, recognize risk, ask better questions, and build habits that keep them safe and capable long after a class ends. Whether we’re working with individuals, community groups, or organizations, our goal is the same: clarity over complexity, confidence over fear, and skills that actually stick.
At EmpowerTech Academy, learning technology isn’t about becoming an expert. It’s about becoming comfortable, informed, and empowered in a digital world that touches every part of daily life.
EmpowerTech Academy offers private, one-on-one appointments based on the level of support you need. When booking, you’ll choose the tier that best matches what you believe your issue involves. Final pricing may adjust up or down depending on the actual scope of work, and any changes will always be explained before we proceed.
Services range from basic tutoring and troubleshooting to advanced device cleanup and carrier advocacy.
Reserve an appointment
$50/hour — Private One-on-One Tutoring
This tier is ideal for learning and confidence-building. Choose this if you want help understanding your device, setting up apps, learning features, or getting comfortable with everyday technology tasks. Sessions are patient, judgment-free, and focused on helping you understand how things work so you feel more in control going forward.
$50–$100/hour — Troubleshooting & Device Hygiene
This tier is for situations where something isn’t working as expected. It includes diagnosing issues, cleaning up apps and settings, improving performance, reviewing privacy and safety settings, and making sure your device is set up correctly. Pricing depends on how complex the issue turns out to be and how much hands-on work is required.
$100–$150/hour — Virus Removal, Device Cleanup & Digital Autopsy
Choose this tier if you suspect malware, account compromise, unexplained behavior, or repeated problems you can’t identify. This service goes beyond fixing the issue — it includes investigating what happened, securing accounts and devices, and clearly explaining what went wrong and how to prevent it in the future.
$150–$200/hour — Carrier Support & Advocacy Coaching
This tier is designed for carrier-related issues such as billing disputes, plan changes, service transfers, or confusing account problems. It includes preparation and coaching on what to say, understanding your options, and — if needed — real-time support while you’re on the call so you’re not navigating it alone.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!